Thank you for your purchase. We hope you are satisfied with your purchase. However, if for any reason you are not completely satisfied with your purchase, you may return it to us (except for custom products) for a refund or exchange.
Return shipping is negotiated and paid by the seller or buyer.
We will process your return after we receive and inspect the condition of your item. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the following contact information to arrange a refund or exchange.
[Returns]
Accept returns for both defective and non-defective products
[Exchanges]
Accept exchanges:
[Product condition & Window]
Product condition:
New and slightly used
Window:
365 days
[Method & Fees]
Method:
By mail
Return label:
Included in the package, Free
Restocking fees:
No cost
Refund processing time:
14 days
If you have any questions about our return policy, please contact us at: